Policy

  • Leashes - All dogs, cats, and exotics must be on a leash or in a carrier and controlled by the owner.
  • Drop Off Policy – For all animals to be dropped off we request they be at our clinic between 8:30 -9:15 AM.
  • Pick Up Policy – Pick up time for dropped off pets is between 2:00 and 4:30 PM.
  • Flea Policy – If your pet is dropped off with fleas, we will treat them with either Advantage Multi or Advantix at the owners expense.
  • New Prescriptions – There will be an $8 administrative charge for all written prescriptions.

We're pleased to offer the following services at Best Vet

kitty1.pngAppointments

Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. Emergencies are accepted anytime our clinic is open. If you feel you have an emergency with your pet, please call us or come to the hospital immediately. If possible it is best to call before coming in so that a staff member can advise you on your particular emergency.

Emergency & Urgent Care

We have a veterinarian and personnel on duty 5 days a week who are trained and equipped to handle any urgent care your pet has. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet's life. Emergencies can be things such as snail bait poisoning, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call or come in immediately. If possible it is best to call before coming in so that a team member can advise you on your particular emergency.

We are also available for urgent care when the condition is not life-threatening. If you feel your pet needs to be seen before you are able to get an appointment, our veterinarians will work to "squeeze" you in between scheduled appointments. When you arrive, our receptionists will be able to give you an estimate on how long you may have to wait in order to be seen.

Types of Pets Seen

Because a large number of veterinarians practice at Best Vet, we can care for many types of pets:

  • Dogs
  • Cats
  • Rabbits
  • Pocket Pets
  • Reptiles

Discounts

Best Vet offers discounted services to senior citizens and local area rescue groups. Pre-approval is required to qualify for the rescue group discounts, please call us for more information.

Contact

Get Directions
 
Best Vet
8863 Anderson Mill Rd. Ste. 105
Austin, TX 78729
Get Directions
  • Phone: 512-336-9663
  • Fax: 512-336-9672
  • Email Us

Office Hours

DayMorningAfternoon
Monday8:30am5:30pm
Tuesday8:30am5:30pm
Wednesday8:30am5:30pm
Thursday8:30am5:30pm
Friday8:30am5:30pm
SaturdayClosedClosed
SundayClosedClosed

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